Product Guarantee

Quality Guarantee on All Garments

At SCODY we have a quality guarantee on all our garments both custom made and retail. If the quality of our garment does not meet your expectations we will either repair it, replace it or give you a full refund . Simply contact us and explain the nature of the defect and then send the item back to us within 90 days of purchase. Where applicable we will pay for the goods to be shipped back to us, and will cover the cost of postage for goods being exchanged. If they have been damaged by you, or have been damaged through use, we will not be able to accept their return.

Supply Guarantee on All Garments

At SCODY we have a supply guarantee on all our garments both custom made and retail. If we send you something that you didn't order, send you the wrong thing, or sell you something that doesn't match its description, we will exchange it for the correct item, or give you a full refund. Simply contact us and explain the nature of our error and then send the item back to us. Where applicable we will pay for the goods to be shipped back to us, and will cover the cost of postage for goods being exchanged. If they have been damaged by you, or have been damaged through use, we will not be able to accept their return.

There is no Money Back Guarantee on Custom Clothing or Private Shop Custom Clothing

We are not able to accept return of custom garments simply because you do not like them.  If the quality of the garment meets our exacting standards and the garment is the one you ordered then it is yours.  Custom made garments only have value to the person or entity ordering them and are otherwise unsaleable. You therefore need to take care in signing off your colour concept and production specification.

Check your measurements against our Size Chart

We will exchange Non Sale Retail garments purchased through our Retail shop if you need another size, with no problems. Sale items are not exchangeable or returnable so choose your size carefully.

We will not exchange custom garments or garments purchased through a Private shop or collaboration if you have chosen the incorrcet size. We make these garments to your order only. Please check your size carefully before ordering,